Scott adjusts to life in Chicago, unsure what his identity is now that he is not Santa. Meanwhile, Simon settles in at the North Pole. He learns he can use Santa’s delivery system year round for his e-commerce company, but in doing so he further diminishes Christmas spirit. Scott and the family get ready to spend their first Christmas together, but before they can, Scott is met by an unexpected visitor.

Scott is taken to the Yule-verse where he learns the truth about how he came to be Santa. Meanwhile things at the North Pole get worse as more elves disappear and Christmas spirit is all but destroyed. Scott returns from the Yule-verse and, with Noel, heads back to the North Pole to save Christmas. Before he can, he is quickly captured by Simon. Carol, Cal and Sandra race back to the North Pole to help Scott.