A woman who comes to the office to sell purses gets the male members of staff excited. She rejects Dwight's advances, but Michael reckons he's still in with a chance.

It's time for the "Dundies", Dunder Mifflin's annual awards banquet (held at the neighborhood Chili's), and the staff must endure the excruciating performance of their inept emcee, boss Michael Scott.

When Michael burns his foot with his George Foreman mini-grill, he requires the entire office staff to work around his new injury. When the workers aren't so keen on obliging, Michael gets angry and calls in a man in a wheelchair to put out the message that disabled people are people too. Meanwhile, Dwight acts stranger than usual, acting really nice and helpful towards Pam. It isn't until the end of the day when everyone realizes that the car accident Dwight was in earlier that day gave him a concussion (but was overshadowed by Michael's dramatization of his own burn), and Jim and Michael immediately take him to the hospital. Needless to say, Michael doesn't appreciate the extra attention that the doctors and nurses pay Dwight.

A routine office day is changed when children come to Dunder Mifflin for "Take Your Daughter to Work Day". Michael is surprised when he strikes up a friendship with the five-year old daughter of his sworn enemy, Toby. Pam is desperate to befriend her colleagues' offspring and a misunderstanding puts Ryan under Stanley's thumb.

Michael was educating the entire staff about Diwali, the Hindu holiday that Kelly celebrated. Kelly had invited everybody from work to the celebration. Pam was unsure if she was going to make it, she later confided in Angela that she was saddened because she had nobody to attend the celebration with.

Michael celebrates Phyllis' wedding shower by bringing two adult performers into the office, a stripper and Ben Franklin. Meanwhile, Karen confronts Pam about her past history with Jim.

Karen was now the regional manager of the Utica branch and used her position of power to woo Stanley to her branch. For the right price, Stanley agreed to make the transfer. In Scranton the news was welcomed with applause, much to Michael's dismay.

Ryan returns to Scranton but not to a warm welcome. He is making everyone in the branch come in on a Saturday to re-enter data into the new website. Michael makes it clear that Ryan is the reason they have to come in on the weekend. The rest of the staff aren't happy knowing a computer will be getting credit for all of their sales.

A mysterious person in the office has made a huge mess in the microwave and will not clean it up. Meanwhile, Michael has to come to terms with the fact that there have been certain personnel changes in his staff without his knowing.

Michael goes on a speaking tour of the other branches to explain Scranton's relative success, accompanied by his driver, Pam. Back at the office, Dwight and Jim - now heads of the party planning committee - forget a birthday, with severe consequences. Meanwhile, Andy falls for someone he should not.

Michael and Pam continue their tour of the branches with Michael taking a lesson from their visit to Utica. Dwight and Jim struggle to fulfill their new party planning duties with a grumpy staff. Angela's new cat causes a stir.

Michael's idea to use "Golden Tickets" for prizes for clients causes a problem in the office. Kevin seeks advice from Andy, Jim, and Pam about dating.

The Dunder Mifflin staff head to Niagara Falls for Jim and Pam's wedding, with the understanding that her pregnancy is a forbidden discussion topic, but Jim's slip of the tongue prods Michael to attempt damage control.

Michael gets upset when Jim promises Phyllis that she can be the office Santa, but the office Christmas party may be overshadowed by some bad news from David Wallace.

Sabre's CEO wants the Scranton branch to have one manager, and Michael voluntarily steps down and lets Jim become the boss when he finds out that salespeople make more money. However, he soon comes to regret the decision.

Andy pulls out all the stops to give Erin a memorable Secretary's Day. Michael reluctantly takes Erin out to lunch and lets slip about Andy's relationship with Angela. Meanwhile, Oscar circulates a video he created that compares Kevin's voice to Sesame Street's Cookie Monster.

When a competing sales associate steals a Dunder Mifflin client, Michael, Jim and Dwight decide to set up a sting to find out his sales secrets. Andy decides to start a band after finding out a friend from college has a successful music career.

Michael could not be happier when Toby has to take a leave of absence and corporate sends Holly Flax to cover for him. Pam is forced to do a second Christmas party after Michael wants the party to be on the day Holly returns to Scranton. Meanwhile, Jim regrets agreeing to a snowball fight with Dwight.

Michael trains Deangelo to take over his job of hosting the Dundie Awards, while Erin struggles with her dislike for her boyfriend, Gabe.

Andy attempts to make everyone's Christmas wishes come true, including those of a drunken Erin. Meanwhile, Dwight and Jim are entangled in an escalating prank war wherein one attempts to frame the other.

The Florida contingent puts the final touches on the new Sabre store, with Dwight preparing a theatrical presentation in his continuing bid to impress Nellie. Back in Scranton, a red-faced Andy arrives at work with a humiliating injury.