Valco's new recruits arrive, but when Colin sees them walking up the aisle, he's horrified when he recognizes one of them... his very own Nan.

Gavin's new assistant, Daniel, starts today and is thrown into the deep-end while Gavin deals with the arrival of the owner of Valco, who's dropping off his daughter, Charlie, to start working at the Warrington branch.

Valco is cracking down on counterfeit money, and when Lisa tells Rose that a customer is pulling the wool over her eyes, she decides to take matters into her own hands.

Brian struggles to hide his scepticism when first aid training gets under way, while security guard Ian is outfoxed by an unwelcome visitor to the store.

Freddie Flintoff is launching a brand new party range in Valco and for the main press event he hosts a small game of cricket in-store with Gavin taking the lead.

Daniel's running the store when head office announce the canteen is no longer free. The staff are not impressed so Charlie takes them all out to lunch to take the heat off Daniel.

Gavin is determined to make Charlie look good when dad Brendan swings by the store to see if she has been taught the ins and outs of supermarket work. Plus, Colin forces Rose and Lisa to resolve their differences.

Everybody is doing their part for charity. Gavin is waxing his legs, Sue and Linda are on exercise bikes, and Lisa is filling up the swear jar. But who will win the grand prize in the raffle, a brand new car?

Gavin relays the shocking news that rival chain Lauda is due to open on Valco's patch. While the news worries the rest of the staff, Gavin remains unconcerned. That is until he learns that the store will be run by notorious manager Cheryl Fairweather.

With barely a customer in Valco's aisles, Gavin sends a team of spies into new rival supermarket Lauda. Later, its ruthless new manager Cheryl pays him a visit.

Gavin's boss Brendan pays the store a visit, annoyed by Gavin allowing Lauda to open up nearby. Brendan, Gavin and Daniel hatch a plan to undercut the competition, but Cheryl is once again up to the challenge.

Gavin decides to fight back when he shows up at work to find a huge Lauda truck blocking Valco's entrance. Charlie discovers an embarrassing secret about Daniel.

Sparks fly when Gavin and Cheryl are forced to spend the day in close quarters. There is also a recall of some bad lasagnes. Plus, it's Sue's birthday - but will anyone have remembered her big day?

Somebody gets fired. Colin tries his hand at blackmail. Heather runs the tasting station. Things are tense between Sue and Linda, and hot between Gavin and Cheryl.

It's a battle of wills between Katie and Lisa. Brian panics when Margaret spots an unwelcomed guest on the shop floor. Meanwhile, a much-in-love Gavin begins to worry that Cheryl isn't what she seems.

A treasure hunt is held to celebrate 50 years of Valco value. Meanwhile, despite his best efforts, Gavin can't avoid confronting his and Cheryl's situation.

It's Christmas Eve and Gavin is doing is best Scrooge impersonation. An old friend drops by for a visit. And Colin is a surprisingly good Santa.