Josh investigates the suicide of a pilot with whom he has things in common; Donna tries to get an invitation to the Congressional Christmas party to hear Yo-Yo Ma perform; Jed insists on signing a mountain of Christmas cards himself; after a White House visitor has a strange reaction to a painting, C.J. sets out to discover its provenance; following weeks of volatile behavior and an outburst in the Oval Office, Josh meets with representatives from the America Trauma Victims Association and finally deals with the trauma from his shooting.

Donna teaches Toby and Josh an important lesson as their trek homeward continues; Sam staffs the President in Josh's absence and welcomes an old friend home; Bartlet hires a secretary and C.J. finds a Big Brother for Anthony; the situation in Qumar continues to escalate; Bartlet gets spooked by a photo op as the Dow continues its dive; and a pipe bomb kills 44 students at a Midwest university swim meet.

Toby's old friend approaches him ready to blow the whistle on his employer's violations of environmental laws; staff pranks abound on Amy's first day at the office; Abbey charges Amy with the task of convincing the President to threaten a veto on a foreign aid bill containing an abortion gag rule provision; claiming that Abbey's ancestor was a pirate rather than a privateer, a prominent member threatens to mount a boycott of the D.A.R. dinner at which Zoey will be inducted until Will, C.J. and Amy devise a plan to defuse the situation; at the behest of Jean Paul, Zoey sends Charlie a "Dear John" email, but Charlie refuses to accept the brushoff and declares his love for Zoey; Donna is less than thrilled when Josh assigns her the job of shadowing a possible security risk at Zoey's D.A.R. induction; Will takes one for the team in putting an environmental and political face on the destruction and deaths which resulted from the melting of an Alaskan glacier.