Violet tries to adjust to her new job: she needs to learn typing, and her coworkers question whether she has the right demeanor for letter writing.

Violet learns that Major Gilbert is listed as missing in action, but his family members think he is dead. Unable to cope, she remembers the war.

Violet travels to a countryside mansion to write a letter for a gravely ill war widow, but her young daughter Ann resents Violet's presence.

The signing ceremony concludes, officially bringing an end to the war. While writing letters for an air show, Violet composes a letter to the Major.

Violet accepts an unusual request from a very demanding opera singer: Ilma wants her to write a love letter she can use for lyrics in an aria.