Andy takes the day off to continue to sort out her family life; Maya and Carina do their best to maintain their relationship while unable to physically see each other due to COVID-19 restrictions, and Sullivan strives to work on his sobriety. Meanwhile, the team responds to a call involving a wild animal.

The future of Sullivan's career hangs in the balance as his disciplinary hearing gets underway, and Ben, Dr. Richard Webber, Emmett Dixon and former Fire Chief Dixon are called to testify. Meanwhile, the crew investigates an electrical fire at a neglected apartment building that serves as the home and performance space for some of Seattle's most prominent drag queens.

Andy and Sullivan find a way to stay connected; Ben confronts a tough loss, and Jack and Inara grow closer. Meanwhile, while off duty, the crew jumps into action to help a mother in distress, but their heroic efforts spark conflict with police officers who are less than eager to offer support.

Maya, Jack, Vic, Travis and Sullivan respond to a burn call at an ice rink. Meanwhile, a pregnant woman and her husband seek out the station for help; and Maya and Carina have a difficult conversation.

Andy and Sullivan’s relationship continues to be tested. Meanwhile, Emmett joins Dean and Vic on a mental health call, and Maya does some soul searching.

The Station 19 crew offers aid to a man who sets himself on fire. Theo proves his devotion to Vic; Sullivan seeks advice from Dr. Webber; and Travis comes to a realization about his love life.