Tacoma FD's newest chief, Terry McConky, is under scrutiny by the city council to get serious about his station's ratings. Meanwhile, Terry's crew puts his job in jeopardy by engaging in a ridiculous competition for a super sawft prize.

The holiday season has arrived at the firehouse and everyone is feeling jolly... except for Eddie. In order to get good year-end reviews, Lucy, Andy, Ike, and Granny try their hardest to get him in the Christmas spirit.