인명구조대라는 전화긴급 상담소를 운영하는 필립은 생애 최악의 크리스마스를 맞이하게 된다. 새해까지 사무실을 비워달라는 퇴거통고, 여자친구의 절교선언, 정체모를 상담자에게 사무실을 알려주는 실수 등이 연거푸 일어난다. 그의 부하 직원인 캐서린은 필립을 흠모하며 어머니를 모시고 사는 외로운 노처녀이고, 먼치믹 부인은 남편을 잃은 뒤 홀로사는 과부이다. 결국 이 모든 사람들이 승강기에 갇히는 사고가 발생하는데...

The head of a psychiatric telephone hotline inspires his associates to get out of the office and into the streets to help people with psychiatric problems.

수도승 치켄과 류교는 수련과정을 마치고 각각 야마나시와 후쿠시마에 있는 절로 돌아간다. 10년 후. 동일본대지진으로 가족과 절을 잃은 치켄은 트라우마로 좌절과 고통의 시간을 보내고 있고, 류교는 전좌로 일하며 가족을 위해 자연과 음식의 조화를 통한 치유에 전념한다.

Life has been cruel to Sally Grimshaw and she has had enough. It's time to end it all. In a last ditch effort to save herself she calls a suicide hot-line and is persuaded to come in and see one of their mental health counsellors - Mr. Vincent. But Mr. Vincent has no intention of talking her out of killing herself. In fact, he runs a service that matches suicidal clients with potential hits. I mean, if you're going to kill yourself you might as well take out some human scum at the same time. At first she refuses, but life is never going to be kind to Sally and she finally agrees - she's in. Sally is faced with the moment of truth when she has to perform the hit. And it is always in such moments that we discover a truth about ourselves. And in such a moment, Sally discovers a reason to live.

A woman calls a suicide prevention hotline and is put on hold.

A feature length documentary about the intense connections made between strangers over the telephone, and explores these anonymous conversations people are often too hesitant to have with the people closest to them. From crisis centers to psychics and sex workers, this documentary eavesdrops on the inner-workings of hotlines and puts faces to the voice on the other end of the line.

Jae-in ("JANE"), a counselor for an anti-suicide hotline, is smitten with Jon-young, a man she befriended on Facebook. But there are parallels between him and a clinically depressed man who calls her hotline.