When Jennifer Pan calls 911 to report that her parents have been shot, she becomes the primary focus of a captivating criminal case.

Narrated by Sarah Jessica Parker, Honorable but Broken highlights the highs and significant lows -- the emotional toll of the job, lack of mental health resources, pitiful wages and overall undervaluation -- of working in EMS, and looks for viable solutions.

Two paramedics are awoken on the overnight shift for a 911 call unlike any other.