描述现代日本医学界的的残酷现实，医生们寻求成长和遇到的挫折，悲喜交加与令人感动的故事。以把医院当“服务业”，宣导“患者优先”的佐佐井纪念医院为舞台，在那里工作的医生们有着各式各样的问题：一位被“怪兽病人”反复骚扰的年轻女医生，一位性格开朗被患者喜欢的前辈女医生却有医疗诉讼苦恼，一位是与患者保持距离却乃卷入伤人事件的同事医生。这样的他们，到底能找到希望吗？

현대 일본 의료계의 현실을 파헤치며, 의사들의 성장과 좌절, 기쁨과 슬픔 등을 그린 이야기

Sasai Memorial Hospital has a good reputation for its sincere care for patients. However, holding up a strong policy of 'customer first' has put doctors into uneasy circumstance where they have to deal with 'monster patients,' unreasonable complainers. The drama depicts doctors' growth and struggle experienced in the severe situation of the present healthcare industry.

医師で小説家の南杏子の「ディア・ペイシェント」を貫地谷しほり主演でドラマ化。クレーマー患者たちに悩む医師の真野千晶(貫地谷)が、先輩や同僚と共に患者たちと向き合い寄り添う姿を描くヒューマンサスペンス。先輩医師の浜口陽子を内田有紀、“最凶のモンスター・ペイシェント”の座間敦司を田中哲司が演じる。