É a altura dos "Dundies", a cerimónia anual de entrega de prémios da Dunder Mifflin no Chili's local, e os funcionários têm de apoiar a performance excruciante do seu inepto mestre de cerimónias, o gerente Michael Scott.

Logo após a corporativa avisar Toby, um dos funcionários na sucursal de Scranton, para dar um seminário sobre queixas de assédio sexual, Michael recebe uma visita do obnóxio amigo representante de vendas Todd Packer. Os dois amigos chauvinistas tentam provar que o escritório não precisa de aconselhamento sobre assédio, mas acabam por piorar a situação, causando mais um dia doido no escritório.

Enquanto Michael e Dwight saem para fechar o contrato do novo condomínio do Michael, Jim e Pam organizam as "Olímpiadas do Escritório", onde os funcionários jogam esquisitos desportos inventados, como Dunderbol, Ódiobol e Pam-Pong, que normalmente jogam quando o gerente não está presente. No final do dia, os festejos animam todos, incluindo o perdido Michael.

O escritório é forçado a evacuar para o parque de estacionamento durante o dia quando um fogo começou na cozinha. Para atenuar o aborrecimento, Jim sugere os jogos "Ilha Deserta" e "Quem Comias?", onde alguns funcionários revelam informações a mais sobre eles. Durante o dia, Michael fala com Ryan sobre negócios, deixando o Dwight a sentir-se excluído.

Enquanto todos no escritório apreciam os assustadores festejos do Dia das Bruxas e falam sobre os disfarces dos colegas de trabalho, Michael pondera quem ele deveria despedir após a ameaça de redução de pessoal se tornar realidade e a sua chefe o obriga a despedir um funcionário. Entretanto, Jim e Pam metem o currículo do Dwight em websites de procura de emprego, o que pode fazer o trabalho de Michael mais fácil, e Pam encoraja Jim a aumentar os seus objetivos ao se aplicar a um trabalho melhor, o que faz Jim refletir sobre a sua amizade com Pam.

Após o Dwight humilhar o Michael ao dar-lhe um murro no trabalho, Jim organiza um rematch no Dojo do Dwight. Entretanto, Pam torna-se incomodada pelo Jim quando ele se apega muito fisicamente a ela, Ryan atualiza as informações de contactos de emergência numa missão secreta e Michael atormenta Ryan após conseguir o seu número de telemóvel.

When Michael and Jan try to nail down a potential new client, Christian, by taking him out to Chili's, Michael surprises everyone with what - or who - he does. Meanwhile, back at the office, Jim finds a semi-autobiographical script that Michael has written called Threat Level: Midnight, and he, Pam, Kevin, and the rest of the Dunder-Mifflin workers have a great time acting it out. Later that night, Pam and Jim share their first unofficial date, complete with dinner (a sandwich), candlelight, and Dwight's pathetic fireworks display.

Michael meets with all of his underlings to discuss their performance in the office so far. However, Michael focuses more on getting feedback about his relationship with Jan than whether or not the workers are doing their job. Later, a nervous Michael plans to shuffle through the employee suggestion box to steal exciting ideas for his imminent discussion with Jan about his own performance, but that falls apart when Jan asks to sit in on the discussion. Meanwhile, Jim and Pam try to keep Dwight under the wrong impression that the day is Friday instead of Thursday.

Michael starts monitoring the emails sent out in the Dunder-Mifflin workplace, upsetting the employees. Meanwhile, Pam believes that the relationship between Dwight and Angela is more than just worker to worker, Jim throws an office BBQ at his house in order to show his roommate the kinds of people he deals with everyday, and Michael, after annoying everyone at his improv classes, crashes Jim's party with a terrible karaoke number.

Michael hosts a Christmas party at the office, but somehow manages to decrease the holiday cheer when he changes the arranged secret Santa pairs to a game of "Yankee Swap", where everyone gives their pre-bought presents to a different, random worker. To boost morale, Michael introduces vodka shots while the others compete for an iPod, Jim hopes that his sentimental present, meant for Pam, doesn't end up with Dwight, and Angela becomes enraged about Michael's party changes.

Michael takes the entire Dunder-Mifflin staff on a motivational cruise aboard a party boat on Lake Wallenpaupack, but his planned presentation is bogged down by numerous distractions, including a dance contest, limbo, snorkel shots, and the pushy Captain Jack. Also, Jim and Katy's relationship hits the rocks as Roy and Pam finally set a wedding date, which does more than disappoint Jim, and by the end of the night, Michael's motivational cruise doesn't go completely to waste when he shares a heart-to-heart with one of the workers.

When Michael burns his foot with his George Foreman mini-grill, he requires the entire office staff to work around his new injury. When the workers aren't so keen on obliging, Michael gets angry and calls in a man in a wheelchair to put out the message that disabled people are people too. Meanwhile, Dwight acts stranger than usual, acting really nice and helpful towards Pam. It isn't until the end of the day when everyone realizes that the car accident Dwight was in earlier that day gave him a concussion (but was overshadowed by Michael's dramatization of his own burn), and Jim and Michael immediately take him to the hospital. Needless to say, Michael doesn't appreciate the extra attention that the doctors and nurses pay Dwight.

When Michael slips some sly references about Pam in his conversations with Jim, Jim quickly tries to do damage control to make sure that no one else in the office finds about his crush on Pam, all while slamming himself with regret for ever telling Michael in the first place. Jim goes to drastic measures, even bonding with Michael at a Hooters restaurant for lunch. Nonetheless, Jim's efforts do little to keep Michael from revealing the secret, but Jim smooths the situation over with Pam to make it seem like nothing more than a tiny crush in the past. Meanwhile, Dwight conducts an investigation about Oscar's mysterious absence from work, and what Dwight finds, though it goes way over his head, is surprising.

When someone soils the carpet in Michael's office, Michael sees it as a form of hatred towards him and realizes for the first time that not everyone may like him. Due to the odor of his office, Michael temporarily switches workspaces with Jim, and while there, Michael reminisces of his pre-management days, reliving pranks with Dwight that he and Todd Packer played on the staff. Meanwhile, Jim realizes why Kelly sits alone in the back of the office as he plays messenger for a childish flirtation between Kelly and Ryan, and Pam tries to cope with the day without Jim to make her laugh.

Jan holds a "Women in the Workplace" seminar at Dunder-Mifflin for the paper company's female employees. Michael, feeling more than a bit left out, decides to have his own "seminar" when he takes the male workers down to the warehouse.

The Dunder-Mifflin staffers join in kindergarten-like festivities for Valentine's Day while Michael heads to New York City for a conference with the corporate heads. After showing the documenters a tour of his favorite city, Michael accidentally lets slip to the others at the conference that he and Jan hooked up, and he finds himself in hot water when Jan and the new CFO of Dunder-Mifflin hear the story. Back in Scranton, Pam becomes irked when she discovers that Roy hasn't gotten her anything for Valentine's Day, Dwight struggles to find a gift for Angela, and Kelley talks off Jim's ear about her rather desperate affections for Ryan, who is less than interested.

Dwight must confront his fear of public speaking when he is named Dunder-Mifflin's Salesman of the Year. To prepare for a big convention where he is set to give a speech, Dwight turns to Michael to guide him in his quest to conquer the fear. Meanwhile, Pam gets wrapped up with wedding plans, but Jim has plans of a different sort: an escape route out of Dunder-Mifflin and Scranton, at least for long enough so that he doesn't have to witness Pam's wedding. While all of this is happening, the staffers battle it out over control of the thermostat.

A routine office day is changed when children come to Dunder Mifflin for "Take Your Daughter to Work Day". Michael is surprised when he strikes up a friendship with the five-year old daughter of his sworn enemy, Toby. Pam is desperate to befriend her colleagues' offspring and a misunderstanding puts Ryan under Stanley's thumb.

As Kevin and the rest of the crew worry about Kevin's medical test results to see whether or not he has skin cancer, Michael gets angry because no one seems to have fun at the birthday party he threw for himself. Later, Michael takes everyone out to the skating rink to get their minds off of Kevin's possible complications, and Pam and Jim go to the supermarket to pick up some presents for Kevin.

Dwight plays the role of Volunteer Sheriff after finding half a joint in the Dunder Mifflin parking lot leading to an investigation. Pam gives Jim a play challenge where he must be silent until he gives Pam a can of Coke.

When Michael takes over conflict resolution duties from HR, chaos ensues at Dunder Mifflin.