@nolesjs17 said:

When Bill says "Jesus are you trying to make him quit?" Was the new agent listening to the infamous Toolbox killer recording?

The audio tape Bittaker and Norris created of themselves raping and torturing Shirley Lynette Ledford remains in the possession of the FBI Academy. The audio cassette is now used to train and desensitize FBI agents to the raw reality of torture and murder. I read that this recording was so disturbing that during the trial the jurors were vomiting and running out of the court room crying. I read a transcript of it and it's pretty disgusting. Lawrence Bittaker was smirking while the tape was being played in court. That dude is a pure psychopath. I wonder if they will ever include him in one of the seasons since he is still alive on death row. I'm not sure about Norris.

according to this page, yes it's what they made him listen : https://www.parkaman.com/transcript-shirley-ledford-tape/

Thanks for the precision by the way.