When Emma Brody leaves her friends and family in Ohio to begin work as a vice consul for the American Embassy in London, she's faced with cultural differences, challenges in the workplace and flamboyant flatmates. Emma's vitality draws the attention of a handsome American CIA agent and a dashing British Lord. In her first week, Emma must help a 12-year-old girl when her father takes her to London after losing a messy custody battle. Also, an eccentric psychologist who is trying to return home makes a brief, yet powerful impression on Emma.

Traumatized by the bombing at the embassy, Emma is in denial of her pain and anger over the loss of a friend. Ignoring Elque's demands to seek trauma counseling and avoiding the men in her life, Emma eventually finds the means to release her emotions.

Emma is still coping with the trauma of the Embassy bombing as Jack gives her driving lessons. Meanwhile, Doug continues to search for the bombers, and a secret is revealed about Gary.

Emma is sent on a simple trip to Paris to authenticate the ownership of a painting.

Emma gets involved with a US fugitive requesting protection before turning himself in.